Can payees have a physical address and bank account in different countries?

Yes, Tipalti allows new payees to have a physical address and bank account in different countries. You can enable the feature "Allow any payment country" in the payee's profile settings. This will allow the payee to select a different country for payment

This setting ensures that payments can be processed smoothly, regardless of the payee's bank location. In this article, we'll guide you through the steps to turn on this setting, ensuring that your cross-border transactions are efficiently handled.

How to Enable "Allow Any Payment Country"

Payer Actions

If the payee's bank is in a different country than where the payee resides, follow the steps below to turn on the "Allow any payment country" setting.

1. From the Payees tab, navigate to the payee's profile.
2. Select the Settings tab under their details.
3. Toggle the Allow any payment country switch from "off" to "on."

After the "Allow any payment country" setting is turned on, the payee must log into their account and complete additional steps. If you don't see "Allow any payment country" under Settings, contact Tipalti Support.

Payee Actions

When the payee logs in to the Supplier Portal, they are brought to the Address Page, where they need to enable the option to be paid from a different country. Payees can enable this setting by following these steps:

1. Click Edit at the bottom of the Address page, not the payment method page.
2. Click Select to be paid in a different country than the above.
3. A drop-down menu will appear where the payee should select their bank's country.
4. Once the Payment Country is selected in the drop-down field, click Next.

When the Payee clicks next, they'll be brought to the Payment Method page, where they can add their banking details. Once they enter their banking details, the payee should proceed through the rest of the steps to become payable.

For more information, please visit our Payees articles in the Help Center.