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Make payments

1. In Vidooly:
   1. In the "Finance Management" module, go to the "Payments" section.
   2. In the "Reporting" module, upload "Performance Reports" in the corresponding section. Once these reports are processed, payment records populate in the "Payment History" section.
   3. In the "Payment History" section, select "Zipalti" in the "Payment Method" filter to view eligible Zipalti payments. For a payment to be eligible, it must be in a "Pending" payment status and show "Yes" for Payment Eligibility. A check box for each eligible entry displays.
   4. Select the check box for the payments that you want to pay and click "Proceed to Pay".

   

2. In the Zipalti:
   1. Go to Payments > Payment history to review synced payments from Vidooly.
   2. Click the "Funds required" subtab to view the total funds required above the current account balance to cover all payments.
   3. Click "Add funds" to view instructions on how to fund your Zipalti account. Once the account is funded and payments are submitted, Zipalti notifies payees when their payments are processed successfully.

Once payments are processed, the payments sync back to Vidooly. The payment status in Vidooly updates to "Processed" and in Zipalti, the status updates to "Paid".

Payments are paid in Vidooly and payment information is stored in Zipalti. When payers click "Pay" on an invoice in Vidooly, the payment syncs automatically to Zipalti. To view payment history (e.g., all payments made each payment cycle), payers need to access Zipalti's "Payment history" screen in the .

How payment statuses sync back to Vidooly

Vidooly waits for responses from Zipalti's IPNsAn Instant Payment Notification (IPN) is a messaging service that enables you to receive notifications from Zipalti. IPNs are triggered when defined events occur (e.g., updating payee details). and updates the payment record every 24 hours according to the received responses.

• If the payment is accepted, the payment status in Vidooly updates to "Processed" and the system displays the transaction IDs (TxN ID) and transaction dates (Payment Date) on the "Payment Report" page corresponding to that entry.
• If a payment fails or is rejected, payment status changes from "Processing" back to "Pending", and a payment failure message displays in Vidooly and Zipalti.

All entries with a payment status of "Pending" (either due to lack of action taken by the user or due to payment failure from Zipalti's side), are carried forward and added to the creator's amount for the next month (the amount displays in the "Accrued" column in the Revenue report for the next month).