Make payments

Follow these steps to make payments to your payees:

1. From the "Reports" menu in Paladin, download the "Zipalti CSV" file to get all payments for payable payees. Payable payees are those who have filled in their payment details in the iFrame and have met the payer's criteria (e.g., how much the payee has to accrue to receive payment). The structure of the CSV file is based on the Zipalti required format.

Paladin trains you on how to handle the payment process, which payees are payable and included in the "Zipalti CSV" file, and how to download this file.

2. In the Zipalti:
   1. Go to Payments > Upload payment fileA CSV or TXT file that contains one or more payment orders/ instructions to Zipalti. It can be submitted via the Zipalti Hub or Zipalti's FTP path..
   2. Click "Select" to open a window displaying your files.

   

   3. Select the "Zipalti CSV" file that you downloaded from Paladin and click "Open".
   4. Click "Upload" to view the "Submit payments" screen for a summary of the payment groupA group of payment orders/ instructions that the payer submits to Zipalti to execute payments to payees details. If errors are indicated, please fix the errors and upload the file again. Once the file passes validation with no errors, continue to the next step.
   5. Click "Submit", which creates a payment group in Zipalti. You can review details of the payment group on the "Payment history" subtab.

   

   6. Click the "Funds required" subtab to see a breakdown of the total funds required above the current account balance to cover all payments.
   7. Fund Zipalti via ACHAutomated Clearing House or wire transfer. Zipalti then pays your payees.

After payments have been processed in Zipalti, the Zipalti payment status updates to "Paid". This information automatically syncs back to Paladin via IPNsAn Instant Payment Notification (IPN) is a messaging service that enables you to receive notifications from Zipalti. IPNs are triggered when defined events occur (e.g., updating payee details). (Paladin status updates to "Paid"). If a payment fails, the reason for the failure will sync back to Paladin.